Hess GmbH Licht + Form, Lantwattenstrasse 22, D-78050 Villingen-Schwenningen, Germany, is responsible for processing your data on this website. This company will be referred to as 'Vulkan', 'we' and 'us' in the following. We have specified how you can contact us in the site notice of this website.
You can, of course, visit our website without providing any personal information. Even then, when using our website, data is collected and processed, but it is not possible to link this data with your person. For more information, see the section "Automatic data processing on our web portal".
You can contact our data protection officer directly:
(1.1) Web service log data
Another way in which cookies differ from each other is according to their origin. So-called first-provider cookies always come from the website specified in the address bar of your browser. So-called third-party cookies come from websites that you have not accessed directly but have been integrated through images or advertisements on the page of the first provider. Your browser can tell you the sources from which cookies stored on your PC come.
Most browsers are set up to accept cookies. To switch this function off, change the relevant browser settings. If your browser does not allow cookies, you may not be able to use all the pages on our website without problems. It is impossible to complete a contact form without setting your browser to allow session cookies. Session cookies will automatically be deleted when you close your browser.
On our portal, we collect data from natural persons who come into contact with us or who belong to or represent a company that we are in a business relationship with (contact inquiries). This information includes your name, the name of your company, the address of your company and your company contact details such as e-mail address and phone number, as well as your role at the company. The processing of this data is based on our legitimate interest in contacting you as the representative of our customer, as well as the legitimate interests of the company you represent in communicating with us. Your interests could change, for example, when you leave your company.
You as the affected person naturally have data privacy rights, (e. g., the right to revoke consent, the right to request information about the data stored about you and other rights). For more information in this regard, please see section (3.1) "Your rights as an affected person".
For contractual purposes, we process your company's data in our customer relationship management (CRM) system and in the planning, manufacturing, logistics and finance modules of our enterprise resource planning (ERP) system. Depending on your job and your responsibilities at your company, this data may also include the above-mentioned data that directly relates to your person. However, the purpose of processing this data does not apply to you as a person but rather to your company as our business partner. For purely business data which does not relate to a natural person, data privacy laws are not applicable.
(2.1) Contact form
As a basic principle, we process your information on the contact form to respond to your requests. Further details about the processing are described below.
- Purposes of processing
We record your company as a mandatory field because we can assume that people only want to initiate contact with us for business reasons relating to their company.
Your name and address are recorded to let us know who is contacting us and the matter it is in regard to.Specification of your salutation, as well as your phone number, is optional.
Providing an e-mail address is required because we use it to process your request, depending on the nature of your inquiry. Beyond that, there is no further usage.
The legal basis for processing personal information is our legitimate interest in sending our response to the request to you as a representative of your company.
- Storage, duration of storage
If you provide us with your company name, we will save your inquiry in our CRM. However, this processing does not relate to you as a person but to the company you work for. Purely business-related data that is not related to a natural person is not subject to any limitation on the duration of its storage. The data related to you will be deleted from the CRM system if we are notified that you are no longer acting as a contact for the company on file.
(3.1) Your Rights as an affected person
As an affected person, you have the right to obtain information from us about the data relating to you (Art. 15 GDPR). You can correct your data as per Art. 16 GDPR or have your data deleted under certain conditions pursuant to Art. 17 GDPR. According to Art. 18 GDPR, you have a right to restriction of processing if you allege a special personal situation. In addition, according to Art. 21 GDPR, you have the right to object to the processing of your data in general or in certain areas. You may request that the data you have provided to us be issued in a standard, machine-readable format. You have the right to revoke your consent to the processing of your data at any time with future effect. This means that your revocation only refers to future processing and that already completed processes will continue to comply with the data privacy regulations.
To assert your rights, please contact datenschutz(at)hess(dot)eu.
You have the right to contact our data protection officer at datenschutz(at)hess(dot)eu.
You have the right to contact a supervisory authority with complaints about our processing of your data. For Hess GmbH Licht + Form, this is the:
State Agency for Data Protection and Freedom of Information
Data Protection Representative
Hess GmbH Licht + Form has engaged a data protection supervisor who can answer all your questions about our company's data protection. You can contact him for assistance if necessary:
DSB Datenschutz Extern
Reinhard M. Novak